THE #1 Laundry Business Blueprint

Train, standardize, and scale your laundry business with confidence.

From frontline attendants to multi-location owners, get the plug-and-play systems, toolkits, and certified training you need to eliminate operational chaos and drive profitability.

Get Started

Colleen Unema

Founder of Laundry University

Read the origin story
THE HIDDEN COST OF RUNNING WITHOUT A SYSTEM

Running a laundry business without a system is an expensive gamble

Owners & Business
Investors

Stuck training your team forever means you hit a growth ceiling — and stay locked out of high-margin services like smoke or mold remediation.

Result: A hard operational ceiling and zero access to high-margin revenue.

Frontline Attendants & New Hires

When rookies guess through sorting and folding, customers pay the price — in mistakes, refunds, and lost trust.

Result: Constant profit leaks through refunds and broken customer trust.

Shift Leaders & Managers

Manually training every rookie costs 2–3 manager days each. Without automated SOPs, managers babysit instead of optimizing throughput.

Result: High-paid managers trapped in manual labor instead of driving store results.

Gig & Home
Operators

No storefront doesn't mean no standards — without a certified system, it's hard to charge premium prices or stand out.

Result: An unprofessional reputation that competes on price instead of quality.

Losing just one customer costs $7,800+ in lifetime revenue.
Stop losing money on operational chaos — see how we guarantee your ROI.

Build a world-class laundry business with the #1 operating system

Certified training that
runs itself

Automated, step-by-step lessons turn rookies into certified launderers in under 2 hours, no manager babysitting required.

High-margin services, unlocked

Get your team certified on specialty laundry items like smoke, mold, and elder-care protocols competitors that can't touch.

Plug-and-play SOPs
& HR tools

Skip writing your own processes. Get ready-to-use SOPs, HR toolkits, and standard operating procedures built to run your business from Day 1.

Direct access to
industry experts

Book 1-on-1 consultations or join the Owner Mastermind for hands-on guidance covering operational excellence and growth strategies.

Proud CLA Business Solutions Partner

Estimated Benefit Value

Using the Levels 100 and 200 new-hire bundle at $499

Manager training time saved

$275

Reduced rework and errors

$500

One customer retained

$7,800

Total measurable benefit

$8,575+

Your investment: $499
- estimated ROI: 1,618%+

Powering Success Alongside Industry Leaders

Courses

The 4 core levels of our certification system

Training is the foundation. Here's what's inside the core certification system.

Level 100

Discover the foundational mechanics of well-organized, professional laundry production. Step-by-step mastery of tagging, sorting, pretreating, washing, drying, folding, and delivering.

Available in English and Spanish
For: Everyone.

$299

Level 200

Concrete insights into building a highly efficient, fast-paced operational workflow. Choosing the right laundry products, maximizing machine utility, strategic outsourcing, and increasing daily production pace.

Available in English and Spanish
For: Everyone.

$299

popular

Level 300

Advanced strategies for resolving the complex, real-world production issues that cause customer complaints. Perfecting whiter whites, professional packaging and linen bundling, rapid folding techniques, and managing damage compensation.

For: Attendants working their own shift, team leads & managers.

$299

Level 400

Strategic education designed to maximize store profitability, manage costs, and scale market reach. Launching higher-margin optional services, optimizing production costs, tracking metrics, and executing effective marketing.

For: General managers and owners

$299

Save up to 25% with our
Level Bundles

Ready to get started? Save 25% by bundling levels together instead of buying them one at a time. Choose the New Hire Track for frontline basics or the full Business of Laundry Track for owners

Explore All-Level Bundles

For teams, be sure to check out the Custom Training Hub - Your brand. Your training documents. Plus all the Laundry University training certifications all in one place for every new hire. Starts at just $199/mo. Learn More

Explore the training features

8-minute lessons. Certified in an hour.

Short, mobile-optimized videos your staff can complete on the job - no classroom, no downtime.

Quizzes & Certificates

Testing at the end of every lesson locks in knowledge, awarding a professional certificate upon level completion.

Quick Reference Guides

Printable, handy on-the-job sheets to reinforce processes and prevent real-time mistakes.

Select the growth track that fits your business

From single-course testing to fully managed enterprise solutions, choose the exact tier you need to eliminate operational chaos and protect your bottom line.

À La Carte

Testing the system or training a single frontline employee.

$ 79 / level

Levels 1–3 bundle -

$ 179

All 4 levels bundle -

$ 225
Any single level (100–400)
Certificate on completion
Quick-reference guides
Add library videos for $10 each
Sign up

Monthly subscription

Active businesses looking for automated, continuous staff onboarding.

$ 199 / level

plus $299 one-time setup fee

Save 2 months with annual billing.

popular
All 4 levels + 1 learner seat
Custom branded training portal
Onboarding call included
Add seats for $20/mo each
Sign up

Business Growth

Training gets your team certified.
This is how you grow the business around them.

Toolkits, templates, and direct access to operators who've already scaled — everything you need to open strong, run smart, and grow past Day 1.

Business Tools

The tools and templates to run the business, not just the counter.

Skip the blank page — get ready-to-use playbooks, templates, and checklists built specifically for laundromats.

Grand Opening Toolkit

Everything you need to plan, promote, and execute a successful grand opening — customizable templates and resources, all in one place.

Operations Toolkit

Your complete library of customizable templates and checklists for building and running a successful laundromat, day to day. Each resource is a view-only master file — just make your own copy to edit and customize for your business.

New Owner Virtual Mastermind

A 6-week live cohort for new and soon-to-open owners, capped at 15 people. Cover pricing, hiring, operations, brand & marketing, your grand opening, and building community engagement — alongside a small group tackling the same launch.

Starts October 1 — space is limited to 15

EXPERT SUPPORT

Need direct, 1-on-1 guidance from an industry expert?

Book a direct consultation or join an exclusive mastermind to solve your specific business challenges fast.

Jamie Sewell — Brand, Marketing & New Owner Operations

Marketing strategy, brand positioning, staffing, and operations guidance from the owner of Laundry University and Clean Vibes Laundry Co.

Ross Dodds — Scaling, Compliance & PUD

Multi-store scaling, commercial facility operations, pickup & delivery, and California compliance — from an owner who's grown past a dozen locations.

More Coaches Coming Soon!
We're adding more specialists to Coach on Call — check back soon.

Book a 1-on-1 Call
Custom hub

Custom Training Hub Setup

Want your team training under your own name? Get a fully branded hub with your business's welcome content, SOPs, and handbooks layered right alongside LU certifications — so it feels like your platform, not ours. Starts at just $199/mo.

Learn More

Which training option is right for you?

Training One Person?

Start with an individual Laundry University course.

Building a Team?

Install the Custom
Training Hub.

EXCLUSIVE ENTERPRISE PROGRAM

The #1 Partnership program built exclusively for equipment distributors and service providers

Most distributors stop at equipment. Partner with Laundry University and you give your clients something no one else does - a fully trained team and a more profitable business. That's the kind of value that builds loyalty nothing can replace.

Schedule a Partnership Consultation
Set Your Clients Up for Long Term Success

When your clients are equipped from Day 1, they avoid the costly mistakes that sink new operators. A store that runs hits the ground running establishes momentum and scales faster than stores without proper systems.

The Complete WDF Curriculum

Every level of wash-dry-fold production, tagging and sorting through folding and delivery, ready to hand to any client the moment they sign. No need to build your own training materials or rely on inconsistent word-of-mouth onboarding.

10 Business Development Courses

Beyond production basics, your clients get real operational training: cost management, marketing, specialty services, and growth strategy. The kind of education that turns a struggling storefront into a repeat customer for your equipment and service lines.

Fully managed. Custom branded.

Offer training under your own company name with zero lift on your end. We handle hosting, updates, and support behind the scenes, so it looks like your program from the first login.

B2B DISTRIBUTORS ONLY

Built by Operators, for Operators

Laundry University wasn’t created in a corporate boardroom. It was forged in the daily chaos of a high-volume laundromat to solve the exact training problems you are facing today.

Laundry University was created by Colleen Unema, a longtime educator whose second act in life was laundry. She founded Brio Laundry - the premier laundromat in Bellingham, Washington -and quickly ran into a massive pain every owner knows by heart: the endless, exhausting cycle of hiring and training employees.

Colleen realized that if she was ever going to get out of the daily training loop and focus on actually growing her business, she needed a bulletproof system that could onboard new hires quickly and autonomously. What started as a set of physical "Q-Tip" binders filled with precise processes and procedures eventually evolved into the powerful digital curriculum we know today.



Expanding the Vision Worldwide

In 2026, Laundry University was acquired by laundry industry veteran Jamie Sewell. Jamie’s vision is to expand and amplify what Colleen built, integrating modern interactivity and community features to make Laundry University the absolute #1 training destination for laundry professionals worldwide.

Today, we bridge the gap between traditional operations and modern scaling, helping owners, attendants, and enterprise distributors build stronger, more profitable, and highly standardized businesses.

Everything you need to know.

Which training option is right for me?

If you’re opening or operating a laundromat or laundry business with employees, the Custom Training Hub is usually the best place to start. It gives your team one consistent training and onboarding system that you can use with every new hire.

Training only yourself or running a solo/home-based laundry business? À la carte courses may be a better fit. Industry partners, distributors, and service providers can also ask us about our Exclusive Enterprise Program.

Absolutely. Laundry University was originally created to support home-based and independent laundry processors, too. If you process laundry professionally — whether from home, a laundromat, or someone else’s facility — our training can help you build consistent professional processes and standards.

Each level takes about one hour to complete. Most lessons are eight minutes or less, so employees can make progress during a break or slower period without being pulled off the floor for hours at a time.

Yes. Lessons work on any internet-connected device. A computer or tablet provides a larger screen, but employees can absolutely complete their training from a phone.

Is the training available in Spanish?

Yes. Levels 100 and 200 — the core production training most frontline employees need — are available in both English and Spanish.

The Specialty Learning Library is where you go beyond the core certification. It includes about 30 courses covering both business training and specialty wash-dry-fold topics, helping you improve how you process specialized laundry and how you run and grow your business.

The Custom Training Hub is a branded training platform built for your business. It can combine Laundry University certification with your own SOPs, handbooks, videos, checklists, welcome content, and employee resources — giving every new hire one consistent place to learn how your business operates.

Laundry University is built around demonstrated learning. We show the work step by step, explain the why, and reinforce it with short lessons and quizzes. This gives employees a clear professional standard to follow and gives managers something concrete to coach back to — making the fundamentals easier to understand, remember, and apply consistently.

Stay ahead in the laundry industry

Subscribe to get exclusive business insights, operational checklists, and updates from Laundry University straight to your inbox.

Great! We’ve received your information.

The Laundry University Podcast

Coming soon to your favorite platform.

THE #1 LAUNDRY BUSINESS BLUEPRINT

Stay ahead in the laundry industry.

One lost wash-dry-fold customer costs $7,800+ in lifetime revenue. Laundry University turns any new hire into a certified professional in two hours, and gives you the systems to run the rest of the business.


Vision

A world where laundry professionals — and the communities they serve — thrive. When owners, their teams, and their families flourish, that success ripples outward into stronger, healthier communities.


Mission

We elevate laundry professionals and the communities they serve through best-in-class education, community, and well-being.

Our Values

L - Leadership

For ourselves, our families, our businesses, our employees, and the communities we serve.

O - Openness

Open to learning through curiosity, open-hearted with each other, and open in how we communicate.

V - Vision

Hold the vision for what's possible — and act like it's already within reach.

E - Excellence

Strive for excellence in all areas and all interactions.

New Owner Virtual Mastermind. 6 weeks. 15 owners. Everything you need to hit the ground running in your first 90 days. Kicks off October15th!

Reserve Your Spot