Level 400: Optional Services

401: Optional Services to Offer your Customers

QUIZ 401: Optional Services to Offer your Customers

402: Managing Cost of Goods

QUIZ 402: Managing Cost of Goods

403: Increase Production

QUIZ 403: Increase Production

404: Managing Costs when Outsourcing

QUIZ 404: Managing Costs when Outsourcing

405: Marketing for Owners and Operators

QUIZ 405: Marketing for Owners and Operators

406: Top Three Laundry Challenges

QUIZ 406: Top Three Laundry Challenges

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QUIZ 403: Increase Production

Level 400: Optional Services 403: Increase Production QUIZ 403: Increase Production

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Question 1 of 5

1. Question

Applying the principles of “production” to laundry means _________.

learning how to hurry through the laundry.

learning how to skip steps and get the laundry bundled in a shorter amount of time.

proceeding through the same steps every time, every load.

each load is different so you have to fly by the seat of your pants.

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Question 2 of 5

2. Question

Increasing production – to do more laundry in the same amount of time – is possible when you plan ahead. What is the first observation to make when planning out the laundry production schedule?

Look for orders from repeat customers.

Look for orders from new customers and put them at the end of the day.

Plan your schedule based on how many comforters you have in the lineup.

Look for pet beds, car mats, or other oddball laundry items and start with them.

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Question 3 of 5

3. Question

When staging your laundry session, whether you work in a store or are a Dirty Laundry Solutions launderer – what is the next important step to have thought out to produce consistently five star laundry? Even if you are managing launderers, the production schedule should be planned using this model.

Stage the laundry by color.

Stage all the orders by size – start small and finish with the big orders.

Start all orders at one time. Try to keep track of each order. Take as many washers as you can all at once.

Think in sets of three. Start with laundry from a repeat customer, then stage a small order (such as a comforter or dog bed) and follow that with a new customer order (family laundry).

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Question 4 of 5

4. Question

You should process laundry the day it is due to the customer. True or False?

True

False

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Question 5 of 5

5. Question

What should you ask the laundromat owner when it is time to plan the production of your laundry?

Ask the owner to reserve machines for me.

Ask the owner if they care if I come at peak times during the weekend.

Ask the owner about the best time (of day, of week) to use “X” number of machines. Offer to use the slower times of their work day: early morning or late evening.

Ask the owner if they mind if you move their furniture to make it easier for you to process laundry.

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